FAQ (Frequently Asked Questions)

1. How can I track my order?

Once your order is processed and shipped, you’ll receive an email with a tracking number and link. You can use it to follow your package’s journey in real time.

2. When will my order ship?

Orders are typically processed within 1–3 business days. Once processed, you will receive a shipping confirmation with tracking details.

3. How long does delivery take?

Shipping within the United States usually takes between 5 to 10 business days after processing. Some products may arrive sooner depending on your location.

4. Do you ship internationally?

At this time, we only ship within the United States. We are working to expand our reach in the near future!

5. How do I choose the right size for clothing or shoes?

Each product page includes a size guide to help you choose the perfect fit. If you’re unsure, feel free to reach out to our support team for personalized help.

6. What if I ordered the wrong size or item?

If you ordered the wrong size or item, contact us at support@gbaoutfit.com within 24 hours of placing your order, and we'll do our best to assist before it ships out.

7. Can I change or cancel my order after placing it?

We process orders quickly, but if you need to change or cancel, email us at support@gbaoutfit.com within 12 hours. We’ll do our best to accommodate, but we cannot guarantee changes once an order has been processed.

8. What is your return and refund policy?

We offer returns within 7 days of receiving your order. Items must be unused and in original condition. Please visit our Refund Policy page for full details.

9. My item arrived damaged — what should I do?

We’re sorry to hear that! Please contact us
at support@gbaoutfit.com within 48 hours of receiving your item, with photos of the damage, and we’ll make it right.

10. How can I contact gbaOutfit for help?

You can reach us anytime at support@gbaoutfit.com. Our friendly team will respond within 24 hours on business days.